Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. There is more information on the main web site regarding your personal details and credit card security.

Guarantee Complaints Procedures: Any complaints re the quality of goods or service received from The Old Forge WineCellar's World of Wine web site should be addressed to: Mr Clive Roberts World of Wines Ltd, 6, Church Street, Storrington, RH20 4LA Tel: 01903 744246Fax: 01903 742540 e-mail: complaints@worldofwine.co.uk An acknowledgement of receipt of any complaints will be issued within 24 hours of receipt of said complaint. All complaints, will, wherever possible be resolved to the satisfaction of both parties within 7 days. Any complaints that cannot be dealt with in this period of time will be handed to an independent assessor agreed upon by both parties whose decision shall be deemed binding by both parties. Please also see our Returns Policy.

Remittance Terms All prices quoted in the list, unless otherwise stated, are for full bottles of 75cl. All prices shown include VAT at the current rate, changes in this rate will be reflected in the price. Credit card transactions will be charged to World of Wines.